About This Work Opportunity
Résidence Jazz Ste-Foy is seeking Service Aides to join its team in Quebec City, Quebec. This opportunity is suitable for individuals who enjoy helping others, working in a people-focused environment, and supporting the daily operations of a senior residence.
The residence is part of an organization that places strong importance on teamwork, human connection, quality service, and the well-being of residents. Service Aides play an important supporting role by helping maintain clean and organized spaces, assisting staff with non-clinical tasks, supporting reception and service activities, and contributing to a comfortable environment for residents.
Both part-time and full-time opportunities are available, with flexible day and evening schedules. Students and candidates without previous experience are also encouraged to consider this opportunity.
Position Summary
The Service Aide position involves providing general support across different areas of the residence. Depending on operational needs, responsibilities may include disinfection and cleaning, transporting meal trays, assisting at reception, supporting nursing staff with non-clinical duties, delivering messages, and helping maintain supplies and organization within residents’ rooms.
This role does not require previous professional experience, making it a potential entry-level opportunity for candidates who are reliable, empathetic, adaptable, and comfortable interacting with seniors.
Daily Tasks and Duties
- Maintain cleanliness and general tidiness throughout the residence.
- Clean and maintain entrances and common areas.
- Assist with disinfection activities according to workplace procedures.
- Transport meal trays and other items as required.
- Provide general assistance to residents and residence staff.
- Assist nursing personnel with tasks that do not require direct resident care.
- Transmit messages to nursing staff when required.
- Help maintain supplies in residents’ rooms.
- Keep residents’ rooms organized and appropriately supplied.
- Assist with reception or welcome-desk duties when assigned.
- Support different service areas according to operational requirements.
- Follow cleanliness, hygiene, safety, and workplace procedures.
- Work collaboratively with nursing, administrative, housekeeping, and other residence staff.
- Provide respectful and courteous service to residents and visitors.
Skills, Education and Experience
No previous professional experience is required for this position. The employer is looking for candidates who demonstrate the right attitude, interpersonal skills, adaptability, and willingness to contribute to a senior living environment.
- No previous experience required.
- Comfortable interacting with seniors and people experiencing loss of autonomy.
- Strong customer-service orientation.
- Empathy and compassion.
- Good adaptability and flexibility.
- Ability to remain calm and effective in stressful situations.
- Versatility and willingness to perform different types of support duties.
- Good teamwork and communication skills.
- Reliable and responsible approach to assigned duties.
- Respectful attitude toward residents and colleagues.
Physical Requirements
This is an active support role within a senior residence. Employees may spend considerable time moving between rooms, common areas, entrances, reception areas, and other sections of the residence.
The position may involve cleaning and disinfection activities, transporting meal trays, organizing supplies, and completing other practical support tasks. Candidates should be comfortable remaining active during their scheduled shifts and performing routine workplace duties safely.
Work Schedule
The position offers flexible scheduling with opportunities for both part-time and full-time employment.
- Employment Options: Part-Time / Full-Time
- Work Arrangement: Contractual opportunities may be available
- Student Employment: Available
- Shifts: Day and Evening
- Schedule: Flexible
Applicants should discuss their preferred availability and specific schedule with the employer during the recruitment process.
Pay and Career Growth
The original job listing does not provide a specific salary or hourly wage. Applicants should confirm the applicable compensation and employment conditions directly with the employer.
As an entry-level support position, this opportunity can provide valuable experience in a senior residence environment. Employees can develop communication, customer-service, teamwork, organization, and workplace-support skills while working alongside professionals from different departments.
Benefits and Employee Perks
The position offers several workplace benefits and conveniences, depending on the applicable employment arrangement.
- Meals available in the dining room.
- Free parking.
- Uniform provided.
- Sick leave.
- Leave related to family obligations.
- Free coffee, tea, and herbal tea.
- Stable work schedule.
- Welcoming and close-knit team environment.
- Flexible scheduling options.
Workplace and Location Details
The position is based at Résidence Jazz Ste-Foy in Quebec City, Quebec G1V 4V2, Canada.
The work environment is a senior residence where employees interact with residents, nursing personnel, administrative staff, housekeeping teams, and other service professionals. Because the role involves supporting older adults, candidates should demonstrate patience, empathy, respect, and a service-oriented attitude.
Resident Support
A key part of this position is helping create a clean, organized, and welcoming environment for residents. Service Aides may assist with practical tasks that make daily life easier for residents and support the work of other residence employees.
The position does not require candidates to provide hands-on medical care. Instead, employees assist with appropriate non-clinical tasks and communicate relevant messages or requests to nursing personnel when necessary.
Cleaning and Hygiene Responsibilities
Service Aides contribute to maintaining the cleanliness and hygiene of the residence. Responsibilities may include cleaning common areas, entrances, and other designated spaces, as well as supporting disinfection activities.
Employees are expected to follow the residence’s established cleaning, hygiene, and safety procedures to help maintain a comfortable environment for residents, visitors, and staff.
Teamwork and Communication
The Service Aide works as part of a larger residence team. Effective communication is important when passing messages to nursing personnel, responding to resident needs, organizing supplies, or coordinating tasks with other departments.
Candidates should be comfortable asking questions when necessary, following instructions, and communicating respectfully with colleagues and residents.
Who This Job Is Best For
This opportunity may be particularly suitable for individuals who enjoy helping people and want to work in a supportive senior-residence environment.
- People looking for part-time or full-time employment.
- Students seeking flexible employment.
- Entry-level candidates with no previous experience.
- People who enjoy working with seniors.
- Individuals with strong empathy and patience.
- People with a customer-service mindset.
- Candidates who can adapt to changing tasks and situations.
- Reliable individuals who enjoy teamwork.
- People interested in gaining experience in a residential care environment.
Helpful Tips for Applicants
Since previous experience is not required, applicants should focus their application on personal qualities and transferable skills.
Highlight any previous experience involving customer service, hospitality, cleaning, reception, volunteering, teamwork, senior support, or other people-focused activities. Students can also emphasize their reliability, availability, communication skills, and ability to adapt to flexible schedules.
Applicants should also clearly indicate whether they are seeking part-time or full-time employment and their preferred availability for day or evening shifts.
Application and Recruitment Process
Applicants should complete all required sections of the employer’s application form and verify their information before submitting their application.
The application may require basic personal information, contact details, a resume in Word or PDF format, and a short introduction.
Candidates may also have the option to receive future job opportunities by email through the employment platform.
Important Job Information
- Position: Aide de service / Service Aide
- Employment Type: Part-Time / Full-Time
- Location: Quebec City, QC G1V 4V2, Canada
- Shifts: Day / Evening
- Schedule: Flexible
- Experience: No experience required
- Student Employment: Available
- Salary: Not Specified
- Benefits: Meals, free parking, uniform, leave benefits, free beverages, stable schedule
- Work Location: In Person
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